Job Description

• Position: Help Desk Specialist
• Experience: 4 - 6 yrs
• Location: Washington (NW Washington DC)

Company Description

Blue Flaire is dedicated to helping companies in Washington, DC find (3) talented Help Desk Support Specialists.  We are committed to supporting our candidates and ensuring their success in their new roles, rather than just filling positions.  We partner with our candidates on their career journey and celebrate their learning, growth, and achievements.

Role Description

This is a temp to permanent full-time (up to 90 days) on-site role for a Help Desk Support Specialist at our client's location in Washington, DC. Our client is a large non-profit organization with over 2800 end users.  The Help Desk Support Specialists will be responsible for providing technical support, troubleshooting desktop computers, and delivering exceptional customer support daily.

Qualifications

• Technical Support and Troubleshooting skills
• Desktop Computers and Help Desk Support experience
• Strong Customer Support background
• Excellent problem-solving abilities
• Effective communication and interpersonal skills
• Ability to work well in a team environment
• CompTIA A+ certification is a required
• Associate's degree is preferred but not required
• Must have US Permanent Residency or US Citizenship
• Ability to work the 2nd shift schedule at 12:30-9pm

Our client’s environment is a tight-knit group of tech enthusiasts who love solving problems and making a difference. The work environment is casual yet professional, filled with laughter, collaboration, and a passion for helping others. With opportunities for advancement and continuous learning, if you're looking for a career where you can learn, grow, and have fun while making a positive impact, we invite you to apply.  For information about this opportunity, please get in touch with me at careers@blueflaire.com or (301) 750-0101 x100.

• Salary: $25/hr+
• Role:Help Desk Specialist
• Employment Type:Permanent Job, Full Time

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